Creative Services Manager / Producer / Studio Manager / Traffic Manager

A highly experienced advertising professional with a strong background in leading teams and delivering creative work across agencies in London and Auckland. Their expertise spans all aspects of agency operations, including creative workflow, resource management, production, and financial governance. They have held roles such as Traffic/Resource Manager, Producer, Project Director, and Operations Director—consistently focused on building high-performing teams and driving operational excellence.

Thriving in fast-paced environments, they are adaptable and always ready to take on challenges, whether in hands-on production or complex operational problem-solving. Their career reflects a clear progression through leadership roles in operations and project management.

Key roles include:

• Operations Director/Project Manager – overseeing operational processes, resource management, and fostering a collaborative agency culture.

• Head of Integrated Operations – responsible for agency-wide systems and processes, forecasting, and optimising cross-functional workflows.

• Head of Operations – implementing new systems, streamlining delivery, and managing resources and budgets for major clients.

Available immediately due to redundancy, and open to freelance, contract, and permanent opportunities.